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The Answers

  1. What is the Domain Name System (DNS)?

  2. What is the PHNET DNS Hosting Service?

    This answer will make sense if you have read the answer to Question 1.

    To have your own domain name, say, in the Internet you must do two things:

    1. Register your domain name with PHNET
    2. Have operational DNS servers for

    PHNET is the one and only registry for the EDU.PH domain name. PHNET runs the authoritative DNS servers for EDU.PH. Anyone who wants a domain name under the EDU.PH domain must register with PHNET. By registering with PHNET, the domain name is recognized in the entire Internet as an existing domain name. Hence, item 2.1 is necessary. Only PHNET can provide this service.

    To be able to register your domain name with PHNET, you must identify at least two DNS servers for your domain These servers will be contacted in order to resolve the names under such as

    Some institutions do not have the resources (e.g. machines, technical personnel) to operate their own DNS servers. We created the PHNET DNS Hosting Service to serve the needs of such institutions. PHNET will run and operate the DNS servers for your domain name so that you do not have to invest in the necessary infrastructure for your DNS. PHNET will run the DNS servers for your domain name with the same degree of reliability and availability as we run the EDU.PH DNS servers.

  3. Who can avail of the PHNET DNS Hosting service?

    Any institution can contract PHNET for a DNS Hosting service. Although we have developed our system primarily to help the institutions, PHNET can and does provide DNS hosting services for other domains for the same low fees.

  4. What are the steps for obtaining the PHNET DNS Hosting service?

    1. Visit and select the application under the DNS Hosting service.
    2. Fill up and submit the on-line form found in the link.
    3. Our system will automatically e-mail you the form you filled up together with the necessary instructions on how to proceed further.
    4. Reply to the above e-mail. When our system receives this reply, your request will be marked as PENDING to give you time to complete the succeeding steps. You have seven (7) days to complete the remaining steps before your application is automatically removed from our system.
    5. Pay the DNS Hosting Service Fee (
    6. Fax the proof of payment to +63 2 433 2425. Indicate ``DNS Hosting'' and the domain name of your institution.

    Your service will be approved and will begin on the same working day that you complete all of the above steps. Our system will send an e-mail to both the technical and administrative contacts of your domain when the service is approved.

  5. I have not received the Form as you stated in Item 4.3. What is wrong?

    Our system automatically e-mails the Form after a request is triggered through If you have not received the Form(s) after a reasonable amount of time, the e-mail address you used is probably not reachable through the Internet.

    Sometimes, people registering their school's new domain name choose e-mail addresses which use the domain name they are registering. For example, will use an e-mail address of for its contact address. Obviously, because does not yet exist (this is why it is being registered), then any e-mail address which has is not valid and will never receive any e-mail from our system.

    Please ensure that the e-mail address you use is reachable through the Internet before doing anything else.

  6. My reply e-mail in Step 4.4 was rejected by your system. Why?

    Our DNS server has to be configured with the DNS entries for your domain. The Form sent by our system contains the lines "START OF DNS RECORDS:" and "END OF DNS RECORDS:". You should put your DNS entries between those two lines. If you don't put any DNS entries between those two lines, our system will reject your e-mail.

    What DNS entries should you put between those two lines? Please read this example to give you an idea. You may want to just cut and paste the contents of that page into your e-mail. Don't forget to tailor the example for your own domain!

    Other than the DNS entries, you should not modify the e-mail we sent you. Our system rejects such e-mail which had been modified. When the e-mail has been modified, it is impossible for us to determine who made the modification and for what reasons. It could have been your mailer making slight modifications or it could have been a third-party changing the important DNS information. To prevent the latter, we assume the worst and just invalidate Forms which had been modified - no matter how slight the modifications.

  7. I am sure I did not modify the Request Form. I merely pressed the "Reply" button. What is wrong?

    If you did not modify the Form, then your mail system probably did. Does your mail system use HTML format? Does it insert spaces or other characters to the e-mail you reply to? Does it automatically truncate or linewrap text after a certain length? Read more on this topic here.

  8. How can we modify our DNS information? How often can we make modifications?

    You may modify the domain information as often as you need to. There are no charges for modifying your DNS Hosting information. Note however that DNS Hosting information does not include the domain name. Domain names can not be modified. To modify your DNS information, just follow these steps:

    1. Properly fill up the form found in
    2. The generated Request Form will be e-mailed to the Technical and Administrative contact of the domain for verification. If you are neither the Technical nor the Administrative contact, you will not get the Request Form. The person who generated the form will merely get an e-mail notice saying that the Technical and Administrative contacts had been sent the Form.
    3. To approve the requested modification, either the Technical or the Administrative contact must e-mail back the Request Form generated in Step 8.2. We only need the approval of one of the two contacts.
    4. After we receive this reply, the requested modifications will immediately be placed in our database. At the latest, these modifications will take into effect by 6 AM.

next up previous
Next: About this document ... Up: Frequently Asked Questions on Previous: The FAQ
Horacio Cadiz 2007-10-05